Refund Policy

1. Overview

At CampusHub, we strive to ensure your satisfaction with every purchase. This Refund Policy outlines the conditions under which refunds and returns are processed.

2. Eligibility for Refunds

You may be eligible for a refund under the following conditions:

• The product was damaged or defective upon delivery
• The wrong item was delivered
• The product description was significantly inaccurate
• The order was canceled before shipping

3. Timeframe for Requests

Refund requests must be submitted within 7 days of delivery for physical products and within 24 hours for digital services or subscriptions. Requests made outside these windows may be reviewed on a case-by-case basis.

4. Non-Refundable Items

The following are generally not eligible for refunds:

• Perishable goods (food, flowers, etc.)
• Personalized or custom-made items
• Gift cards and promotional codes
• Items marked as final sale

5. Refund Process

To request a refund, please contact our support team via WhatsApp or email with your order number and reason for the refund. Approved refunds will be processed to the original payment method within 5–10 business days.

6. Contact Us

For refund-related questions, please reach out via WhatsApp or email support@campushubofficial.shop.